Are you paying enough attention to the little things?

I consider things like loading indicators, success notifications, error handling, and other user experience niceties as “little things.” They can make a product more enjoyable to use, more helpful, and less confusing — but they’re typically not going to move the needle in a meaningful way for the business. I’ve found that there are consistent read more »

How communicating more can help you succeed as a product manager

      Sharing product information within your company is one of the most valuable things you can do as a product manager. Whether it’s your plans (roadmap), feedback you’ve heard from users, product usage data (analytics), or posing questions — getting what you’re doing and thinking in front of a cross-departmental audience will provide read more »

Why you should start with a paper wireframe

In a world that’s getting more computerized every day, it may sound a little crazy to suggest that something should be done on paper when digital solutions have been developed (e.g., Balsamiq, OmniGraffle). Digital wireframes are great. They’re easy to share with co-workers, they look professional, and they’re fun to make. While I’m a big read more »